DR NORZ  Privacy Policy

At DR NORZ, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, purchase our products, or use our services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

a. Personal Information

• Name
• Address
• Email address
• Phone number
• Payment information (for purchases)
• Any other information you provide when filling in forms on our website

b. Technical Data

• IP address
• Browser type and version
• Time zone settings
• Operating system and platform
• Information about your visit, including the full URL clickstream to, through, and from our site

c. Usage Data

• Details of your visits to our site
• Information about your interaction with our services

2. How We Use Your Information

We use your personal information to:

• Provide you with the services or products you request from us
• Process transactions and manage your account
• Communicate with you, including responding to queries or complaints
• Notify you about changes to our services or products
• Improve our website, services, and products
• Send marketing communications, if you have consented to receive them

3. Sharing Your Information

We will not sell or rent your personal data to third parties. However, we may share your data with the following parties:

• Service Providers: We may engage trusted third-party companies to help us operate our website, process payments, deliver services, and conduct our business. These third parties will have access to your data only to the extent necessary to perform their functions.
• Legal Requirements: We may disclose your personal information if required by law or in response to valid requests by public authorities.

4. Cookies

Our website uses cookies to enhance your user experience. Cookies are small text files that are stored on your device when you visit certain web pages. We use cookies to:

• Identify you on subsequent visits
• Track website usage and preferences
• Improve our website performance and functionality

You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect your ability to use certain parts of our website.

5. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: You may request the deletion of your personal data, subject to certain legal obligations.
• Right to Restrict Processing: You can request the restriction of processing your personal data in certain circumstances.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: You can request that we transfer your personal data to another organization, where applicable.

To exercise any of these rights, please contact us using the contact details provided below.

7. Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

DR NORZ
Email: info@drnorz.com
Phone: 020 7099 2606
Address: The Studio, 37 Station Rd, Beaconsfield, HP9 1QG

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.